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Empowering consumers and ensuring safety

Last updated: 12 March 2026

Get informed, stay safe, and resolve disputes with confidence.
Discover resources, guidance, and services for consumers and businesses in Western Australia.

Learn more about Consumer Protection

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Help and complaints

We have the tools to help you resolve a problem or handle a complaint.

Bonds

How to lodge, change or claim a bond.

Rent reforms

The rent reforms are helping you make your rental feel like a home.

Travel (Opens in a new tab/window)

What to do if your travel is affected by the Middle East conflict.
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FuelWatch (Opens in a new tab/window)

Find the cheapest fuel in your area.
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Renting a home

Know your rights and responsibilities when renting a home.
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Retirement villages

Advice on finding a village, moving in and leaving.
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Aboriginal consumers

Consumer rights resources to empower Aboriginal consumers.
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Buying a vehicle

What to look out for when buying a car.
Online shopping and gifts

Online shopping and gifts

Know your rights for returns when buying online and buying gifts.

News and alerts

See all news and alerts

From the Commissioner: Skip the middleman

Consumer Protection is urging you to keep your eyes peeled for websites offering services for inflated prices, when the government already provides these servic

Minister's announcement: Financial counselling and youth anti-vaping work win awards

A financial counsellor working across more than 40 Aboriginal communities, a peak body strengthening financial wellbeing across Western Australia and a program

FuelWatch breach triggers fine for Geraldton fuel station

A Geraldton fuel outlet has been handed a $1,000 infringement notice by Consumer Protection for breaching Western Australia’s FuelWatch laws.

Review of Residential Parks (Long-stay Tenants) Act

Review of Residential Parks (Long-stay Tenants) Act

Long-stay tenants and operators of residential parks are encouraged to participate in the review of Residential Parks (Long-stay Tenants) Act 2006.

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Connected through knowledge

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Slide 1
Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

© Government of Western Australia 2017 to 2024