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Empowering consumers and ensuring safety

Last updated: 01 April 2026

Get informed, stay safe, and resolve disputes with confidence.
Discover resources, guidance, and services for consumers and businesses in Western Australia.

Learn more about Consumer Protection

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Help and complaints

We have the tools to help you resolve a problem or handle a complaint.

Bonds

How to lodge, change or claim a bond.

Rent reforms

The rent reforms are helping you make your rental feel like a home.

Travel (Opens in a new tab/window)

What to do if your travel is affected by the Middle East conflict.
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FuelWatch

Find the cheapest fuel in your area.
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Renting a home

Know your rights and responsibilities when renting a home.
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Retirement villages

Advice on finding a village, moving in and leaving.
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Aboriginal consumers

Consumer rights resources to empower Aboriginal consumers.
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Buying a vehicle

What to look out for when buying a car.
Online shopping and gifts

Online shopping and gifts

Know your rights for returns when buying online and buying gifts.

News and alerts

See all news and alerts

Perth agency and licensee fined for lodging bond 155 days late (Dilleen Realty SA Pty Ltd)

A Perth real estate agency and its licensee have been reprimanded and fined $4,000 by the State Administrative Tribunal (SAT), after admitting to a breach invol

From the Commissioner: What WA renters need to know when disaster hits home

West Aussies are no strangers to disasters such as cyclones, bushfires and floods.

Landscapers fined after taking money and not doing the work (Kylie Sommer and Scott Sommer)

A northern suburbs man and woman who took upfront deposits for landscaping jobs but failed to complete the work, have been ordered to pay $19,618.32 in fines an
Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Connected through knowledge

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Slide 1
Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

© Government of Western Australia 2017 to 2024