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Empowering consumers and ensuring safety

Last updated: 01 April 2026

Get informed, stay safe, and resolve disputes with confidence.
Discover resources, guidance, and services for consumers and businesses in Western Australia.

Learn more about Consumer Protection

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Help and complaints

We have the tools to help you resolve a problem or handle a complaint.

Bonds

How to lodge, change or claim a bond.

Rent reforms

The rent reforms are helping you make your rental feel like a home.

Travel (Opens in a new tab/window)

What to do if your travel is affected by the Middle East conflict.
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FuelWatch

Find the cheapest fuel in your area.
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Renting a home

Know your rights and responsibilities when renting a home.
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Retirement villages

Advice on finding a village, moving in and leaving.
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Aboriginal consumers

Consumer rights resources to empower Aboriginal consumers.
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Buying a vehicle

What to look out for when buying a car.
Online shopping and gifts

Online shopping and gifts

Know your rights for returns when buying online and buying gifts.

News and alerts

See all news and alerts

Minister's announcement: Stronger FuelWatch rules boost transparency for motorists, regions

The Cook Labor Government's strengthened FuelWatch requirements come into effect on Friday, with all fuel retailers across Western Australia now required to rep

From the Commissioner: Do you know what your consumer rights are for restaurant surcharges?

We’ve been hearing an increase in restaurants and cafes adding on a surcharge recently and if you have come across this you should be aware of the rules.

From the Commissioner: Are you up to date with the new bond release process?

Major reforms to the residential tenancy bond release process have come into effect in WA, making it easier for renters to get their bond back.
Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Connected through knowledge

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

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Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

© Government of Western Australia 2017 to 2026