Guarantees, warranties and contracts
Understand consumer guarentees, types of warranties, and contracts rights.
Returns, refunds and repairs
What to do when something goes wrong with a product or service.
Online shopping and gifts
Tips for buying online and understastanding gift vouchers rights.
Specific products and services
Advice for buying and selling funerals, travel, pets, fitness, and tickets.
Sales practices, store policies and advertising
Unsolicited goods and service, door-to-door and telephone selling.