Guarantees, warranties and contracts
Understand consumer guarentees, types of warranties, and contracts rights.
Returns, refunds and repairs
What to do when something goes wrong with a product or service.
Sales practices, store policies and advertising
Unsolicited goods and service, door-to-door and telephone selling.
Specific products and services
Advice for buying and selling funerals, travel, pets, fitness, and tickets.
Managing uncollected goods
What to do with uncollected goods and disposal methods.