Uncollected goods

Many businesses are left holding goods which customers never return to collect. These goods often become a nuisance and take up valuable storage space.

Once a Court Order has been obtained

If you sell the goods (pursuant to a court order)

Service of documents

It is recommended you use registered mail when posting documents as this will give you a received/return record.

When you receive a notice of dispute

There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4.

Disposing uncollected goods

There are certain forms you need to use when notifying the various people of your intention to dispose of goods.

Records of disposal

Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer.