Elder abuse prevention resources

Last updated: 24 September 2026

The below information may help with advice on handling elder abuse and developing an elder abuse prevention strategy. 

Helplines and Support Services:

  • WA Elder Abuse Helpline and Information Service: Call 1300 724 679 for free, confidential advice run by Advocare, a non-for-profit senior advocacy organization in WA. 
  • Elder Rights WA (Legal Aid WA): Call 1300 650 579 or email ElderRightsWA@legalaid.wa.gov.au for specialised, holistic legal assistance regarding elder abuse, future planning, and guardianship. 
  • National Elder Abuse Phone Line: Call 1800 353 374 to connect with support across Australia. 
  • Aged Care Quality and Safety Commission: Call 1800 951 822 (Monday to Friday, 9:00 AM to 5:00 PM) to raise concerns about government-subsidised aged care quality. 
  • Older People’s Rights Service (provided by Encompass Legal and Community Services) offers legal advice, advocacy and peer education sessions to those at risk of or experiencing elder abuse, with a focus on positive ageing. Call (08) 9440 1663 or email oprs@elcs.org.au
  • Office of the Public Advocate: Call 1300 858 455 for information on Enduring Power of Attorney, guardianship, and protecting adults with decision-making

Resources and guides:

  • Department of Communities: The Department of Communities Elder Abuse page features dedicated guides, regional grants, and updates on the state's strategic plans. 
  • Advocare: is a leader in upholding the rights of older people and addressing elder abuse. Publications, fact sheets, webinars and presentations are available on the Advocare website helpful information page.  
  • Compass: Visit Compass.info, the national knowledge hub for information, resources, and services regarding the abuse of older people.