Consumer Protection is a division of the Department of Local Government, Industry Regulation and Safety (LGIRS), and collects your personal information to:
- Provide scam warnings and education to the public; and
- Maintain a database of scams to monitor community trends.
We may provide this information to:
- Authorised internal staff to enable appropriate follow-up or resolution, or provide advice; and
- Relevant government agencies or departments, or the appropriate authority or third party, as required, to respond to the matters raised in your report.
We will not disclose personal information about you to anybody else, unless you have given consent, or we are authorised or required to do so by law.
Providing the requested information is voluntary. If you choose not to provide it, you are able to submit your report anonymously; however, we will be unable to contact you for further information or provide you with advice.
Please see LGIRS Privacy Policy on our website for more information about how we handle your personal information, how you can request access to, or correction of, the personal information we hold about you, and who to contact if you have a privacy enquiry or complaint.
Sensitive Personal Information Consent – Aboriginal or Torres Strait Islander
We ask whether you identify as Aboriginal or Torres Strait Islander so we can provide culturally appropriate information and services. Answering this question is optional, and you can choose not to respond.
Sensitive Personal Information Consent – Health information
We ask whether you are affected by a disability so we can tailor our advice or information to better meet your needs. Providing this information is optional, and you can choose not to answer this question.
Sensitive Personal Information Consent – Non-English-speaking background
We ask whether you are from a non-English-speaking background so we can tailor our advice or information to better meet your needs. Providing this information is optional, and you may choose not to answer this question.
Sensitive Personal Information Consent – Gender
We ask your gender to support gender equality strategies, and statistical reporting and planning. Providing this information is optional, and you may choose not to answer this question.