Restaurant surcharges
Restaurants and cafes that charge a surcharge on certain days do not need to provide a separate menu.
Sales campaigns for retailers
Here are some tips to keep your sales a success and your customers happy.
Country of origin claims
Country of origin labelling is a notice or label on products to let your customers know what country a product came from.
Unconscionable conduct
Unconscionable conduct is a statement or action so unreasonable it defies good conscience.
False or misleading representation
It is unlawful to make false or misleading representations about goods and services when supplying, offering to supply or promoting those goods or services.
Misleading or deceptive conduct
What is misleading or deceptive conduct?
Harassment and coercion
It is unlawful to use physical force, coerce or unduly harass someone about the supply of, or payment for, goods or services.
Advertising and promotions
Consumer Protection's goal is to influence the marketplace to become fairer, more competitive and better informed. All advertising should tell the truth about…
Pyramid schemes
Pyramid schemes make money by recruiting businesses or people rather than by selling real and legitimate products or services.
Referral selling
Referral selling is when a consumer is persuaded to buy goods or services by promises of a rebate or other benefit for supplying information that helps sales.
Rounding
Consumer Protection often receives complaints about incorrect rounding of prices by retail and fast food outlets.
Multiple pricing
Multiple pricing occurs when a supplier displays more than one price for the same item or service.
Western Australian Products Symbol Act 1972
The Western Australian Products Symbol Act 1972 (the Act) authorises the use of the WA Birthmark symbol (a prescribed symbol) to distinguish products made in WA
Grocery unit prices
Unit pricing at grocery stores shows consumers not just the cost of a product, but what the value of that product is as a cost per standard unit of measurement.
Price display
Multiple pricing occurs when a business displays more than one price for the same item or service.
You break you buy
If you break an item while shopping, a store may ask you to pay for it.
Bag search
You have accepted the conditions of entry into a store if a notice is clearly displayed and visible before you enter the store.
Lay-bys
Lay-by agreements must be in writing and must specify all the terms and conditions, including any termination charge.