Compliance actions

The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection.

- 17 October - Big fines for odometer tampering duo
- 18 July - Fencer fined after giving customers the ‘royal runaround’
- 27 June - Stone ban prompts advice for consumers
- 13 June - Permanent ban for settlement agent who raided trust account
- 11 June - Consumers warned against ‘predatory’ studio photographers
- 4 June - Agency fined for nine late bond lodgements
- 30 May - Families warned against au pair company
- 2 May - Wrong property sale sees agency fined
- 4 April - Unlicensed real estate agent ‘should have known better’
- 15 February - Fines for failing to lodge over $30,000 in tenancy bonds
- 1 February - Paver pays for taking money without doing work
- 24 December - Supreme Court orders permanent ban for notorious aircon man (Alwyn Robert Healy)
- 4 November - Removalist’s false claim of professional affiliation results in a fine (Elite movers)
- 2 November - ‘Morally offensive’: Plumbers penalised for unlicensed electrical advice
- 21 September - Supervisor to take control of settlement agency after concerns raised (Real Asset Conveyancing Pty Ltd)
- 21 September - Baby photographer pleads guilty and returns photos (Melissa Sheed)
- 18 August - Order to pay $7,500 after false aircon claims about home for sale (Lomax Coastal Realty Pty Ltd / Loma Eldridge)
- 16 August - Late lodgement of tenancy bonds results in fine for property agency (Tiapan Pty Ltd / L.J. Hooker City Residential)
- 10 August - Second warning about Jeep parts seller who fails to deliver (James Bartlett / JPA Offroad Group Pty Ltd)
- 21 June - Licence ban for vehicle dealer after stealing conviction (Sasha Grujin / AAG Wholesale)
- 21 May - Fines for failing to discover sewer lines during land sale (Richard Saviel / Professionals Michael Johnson & Co)
- 20 May - $14,000 in on the spot fines for fuel outlets breaking FuelWatch rules
- 19 May - Decorative screen producer fined after failing to deliver (Scott Glen / GSN Industries)
- 6 May - Furniture retailer to pay $47,000 in fine, costs and compensation (Aura Designs Pty Ltd / Bedrooms by Aura / Simone Lockett)
- 6 May - Licensing of motor vehicle dealers in WA “not just red tape” (Viktor Aleksoski)
- 28 April - Stony silence after WA consumers pay for stone repairs and cleaning (Stone Repair Pro Pty Ltd / Darren Hemmings/Hemmynges)
- 22 April - Decorative screen producer pleads guilty after failing to deliver (Garry Glen / GSN Industries)
- 9 April - One year ban for sales rep over dishonest involvement in land deal (Benjamin Widdowson)
- 8 April - Panel beater prosecution drives home consumer rights (Raymond John Goodall / The Force in Smash Repairs)
- 19 February - Negligence finding for building surveyor and company (Richard Ruhen and Jescar Pty Ltd)
- 23 December - Second warning about tradesman who allegedly owes $16,000 (Trevor James Potter / Bluesky Worx)
- 18 December - High number of complaints against furniture removalist sparks concern (My Moovers / Ajanvi Pty Ltd)
- 11 December - $6,000 fine for property manager who took money from agency trust account (Kylie Jo-Anne Thomas)
- 8 December - Real estate agency fined for employing unregistered sales rep (HKY Real Estate Pty Ltd / Shane Penny)
- 4 December - Asbestos removal and demolition operator misleading consumers over licences (David Michael Scofield)
- 3 December - Talent agent to pay almost $12,000 for ‘preying’ on ‘naïve’ aspiring models (Chrystofa Aarons / CSA Models)
- 19 November - Photographer of new-born babies arrested to face consumer charges (Melissa Sheed Photography)
- 5 November - Real estate agency and staff fined over tenancy bond and account failures (Beaufort Nominees Pty Ltd / Michael Johnson & Co / Benjamin Ryder / Sally Dooley / Daniella Sparta)
- 3 November - Costly lesson for landlord over unlodged bond (Anthony Gerlando Scafidi)
- 7 October - False testimonials land solar company in hot water (Suntech Solar Pty Ltd / Ausuntech Energy)
- 22 September - Failure to lodge bonds on time costs agency an $18,000 fine (Verse (Aust) Pty Ltd / Verse Property)
- 18 September - Wedding no-show and botched birthday bash costs caterer $20,000 (Eat Street Enterprises / Ole Paella Catering / Bradley John Lamb)
- 17 September - Bond offences cost company $11,000 (Newblack Nominees Pty Ltd)
- 27 August - Motor vehicle dealer banned after deceiving owners and business now up for sale (Zeljko Grujin / Xoticar Auction House / PAG (WA) Pty Ltd)
- 13 August - Patio tradie takes $18,000 in deposits without doing any work (Nicholas Kay / Better Priced Patios)
- 10 August - Consumer complaints mount against Albany shed seller – warning issued (Aussie Sheds Albany / Armand Javellana)
- 6 August - Vehicle parts seller to pay $26,000 for operating a ‘Ponzi scheme’ business (Gordon German / Green Oval Experience)
- 4 August - Illegal dealing in 52 motor vehicles results in fine for Applecross man
- 27 July - Chimney sweep brushes off consumers’ refund demands and wanders off (Neil Michael Cole / The Wandering Chimney Sweep)
- 21 July - Rogue tree lopper to pay more than $22,000 after consumer law conviction (Sean Robert Weinthal)
- 26 June - Fine for security fencing company for taking deposit but failing to supply (Security Fencing Australia Pty Ltd)
- 22 June - South Perth agent fined for late bond lodgements (MI Real Estate Pty Ltd / Soco Realty)
- 7 May - Tree lopper cut down by Supreme Court after acquittal overturned (Sean Robert Weinthal)
- 30 April - $21,000 in fines and compensation for overcharging management fees 132 times (Arcturus Nominees Pty Ltd / Polaris Realty / Robyn Staggard)
- 21 April - Spa supplier in hot water over missing warnings (Hunter Products Pty Ltd / Jeffrey Hunter)
- 6 April - Penalty for real estate trust fund theft (Jason John Vecchio)
- 23 March - Ten year ban for real estate sales rep after criminal convictions (James Mitsopoulos)
- 26 February - Karratha agent to pay $24,069 for late bonds and false records (Peard Real Estate Karratha)
- 18 February - Busselton tradie to pay $9,652 for failing to deliver (Jamie Douglas Bishop / Busselton Cement Products)
- 17 February - Property management company fined $80,000 over tenancy bond failures (Asset Realty Pty Ltd)
- 12 February - Home renovator with a history of ripping off WA consumers to pay $14,585 (Mark Edward Straw / C.C. Renoes)
- 3 February - Car consignment company and Director banned from holding a licence (Luxuride / Nicholas Ngo)
- 31 January - Mother and son fined for illegal car dealing (Angela Goodwin / Stuart Goodwin)
- 30 January - Fine for ‘dishonest’ property manager who lied about her registration (Jane Ford)
- 30 January - Facebook seller ordered to pay over $20,000 for non-delivery of craft supplies (Kim Russell / Scrappy Kapers)
- 13 December - Fine for real estate sales rep for failing to complete CPD training (Charles Clarke)
- 10 December - Landlord fined for not lodging a bond and ordered to pay it back to tenant (Ive Cvitan)
- 10 December - Unlicensed vehicle seller fined for winding back odometers (Rasmus Sepping)
- 29 November - $10,000 fine for not so handy handyman (Walter Vermeulen / Ratio Design)
- 28 November - Carpenter ordered to pay $10,000 after taking money for no work (Benjamin McVilly / BDM Carpentry)
- 22 November - Property sale mistakes result in fine for York real estate agency (Avon Districts Professionals Pty Ltd / Nicola Di Giulio)
- 11 November - Real estate agent fined for failing to cooperate with audit (Greg O’Farrell)
- 23 October - Property manager and licensee to pay total of $9,700 over lapsed registration (Wendy Vettler / Teevor Pty Ltd t/as Remax Sunset Coast Real Estate / Thomas O’Rourke)
- 17 October - Tree lopper who wasn’t fair dinkum fined $3,000 ( (Siuosavaii Maiava trading as Fairdinkum Tree Services)
- 27 September - Jeep parts seller fined $16,000 for non-supply (Aftermarket Jeep Parts Australia / James Bartlett)
- 23 September - Ten year ban for real estate sales rep after two dodgy deals (Matthew Liscia)
- 5 September - Concrete business to pay $20,000 after taking money but failing to supply (Dufty Minhinnick / Belinda McFarland / Niche Concrete Services)
- 4 September - Lodging bonds late and wrong dates cost real estate agency $15,000 in fines (Caputo & Clay Pty Ltd / Michael Clay)
- 22 August - Shed seller ordered to pay almost $77,000 in fines, compensation and costs (Shed Systems Pty Ltd/David Walther Ah Chee)
- 6 August - Fine for unregistered property manager (Shamela Rima Neilson)
- 18 July - Vehicle repairer gets three year ban and a fine after corruption probe (Peter William Horn)
- 9 July - Balga man fined for operating large illegal car dealing operation (Wesam Mohammed)
- 3 July - Corruption investigation results in vehicle repairer licence bans (Alfonso Berardis and Tiziano Dionisio)
- 27 June - Real estate salesman fined for failing to disclose sewerage issue in home sale (Jonathan Kenny-Levick)
- 26 June - Fine for real estate sales agency after trust account breach (Port City Real Estate)
- 21 June - Permanent ban for real estate sales rep who stole trust funds (Kylie Chiplin)
- 20 June - Property manager to pay $10,000 for trust account mistakes (TM Residential and Executive Leasing)
- 18 June - Fine for unlicensed motor vehicle dealer (Daniel Alan Hodgins)
- 7 June - Migration agent agrees to repay clients who received no service (Mason Migration Pty Ltd / Rebecca Mason)
- 30 May - $31,500 in fines for consignment car dealer and Manager (PAG (WA) Pty Ltd trading as Xoticar and Zeljko Grujin)
- 23 May - Bikini business in deep water over returns policy ($30,000 fine for Frankii Swim Pty Ltd)
- 16 May - Unlicensed car dealer fined $5,000 (Rainer Puhmas)
- 28 March - Landlords warned to comply with the law after a conviction and $10,000 fine (Mark Adam)
- 22 March - Fine for unlicensed Mount Barker car restorer (Grantley Graham / G & T Restorations)
- 12 March - Couple to pay $47,700 in consumer compensation, fines and costs (Kylie and Scott Sommer / Inspired Paving)
- 12 February - Infringements issued to four fuel sites over FuelWatch breaches
- 8 February - Late bonds lodgement costs a Busselton real estate agency $3,500 (LJ Hooker Geographe Bay)
- 7 February - Real estate agency fined over property management and trust account breaches (Real Estate Property Shop Network Pty Ltd / James Samuel Henneberry)
- 29 January - Property developer ordered to pay $51,207 in a fine and consumer compensation (David Emery)
- 25 January - Fine for unlicensed motor vehicle dealer (Hafedh Al Anzi)
- 22 January - $5,000 fine for unlicensed motor vehicle dealer (Paul Nguyen)
- 21 January - Fine and compensation order for car dealer over illegal consignment sale (Bunbury Autos Pty Ltd / Howard Bessant)
- 21 December - Three year ban on repairer’s certificate for corrupt vehicle examiner (Troy Pintabona / Mustang Holdings WA Pty Ltd)
- 14 December - $100,000 fine for consignment car dealer and Director (Luxuride / Nicholas Ngo)
- 7 December - Tree lopper fined $6,000 for denying customers a cooling off period (Mitch Grisbrook / Elite Trees)
- 29 November - Tree loppers charged (Sean Weinthal / Mitch Grisbrook)
- 12 November - Fine for unlicensed motor vehicle dealer (Hussein Hadi)
- 8 November - Fine for motor vehicle repairer without a licence (Victor Wright / Ellenbrook Auto Services)
- 23 October - $8,000 fine for backyard motor vehicle dealer (John Salehi)
- 17 October - $25,000 fine for illegal motor vehicle dealer (Mark Williams / Car 1 Vehicle Wholesale)
- 16 October - Property manager fined $13,000 for unauthorised withdrawals from trust account (Rhonda Reid)
- 12 October - Duncraig pest controller fined $3,000 for not providing termite records (Mantis Pest Control and Jefferson Ashley Hetherington)
- 10 October - Fine for unlicensed motor vehicle dealer (Fadel Ali)
- 21 September - Motor vehicle repairer has certificate revoked for failing to meet condition (Stephen Jeffrey Sokol)
- 20 September - Perth car dealer prevented from selling on consignment after being charged (Xoticar / PAG (WA) Pty Ltd / Myhung Nguyen / Zeljko Grujin)
- 13 September - Legal restrictions on massage business owner in Narrogin (Bon Levi / Bikini Girls Massage)
- 11 September - Solar business to pay $46,000 after ‘stealing’ customers’ money (Christopher John Darker / Solar Technology)
- 5 September - Late bond lodgement results in $5,000 fine for real estate agency (Vision Equity Pty Ltd)
- 29 August - Real estate agency fined after $220,000 taken from clients (Austpride Pty Ltd / Real Estate Masters)
- 28 August - Major illegal car dealing operation ends after Camillo couple fined $10,000 (Ahmed Mohammed Yas Yas / Zinah Abdulhasan Hussein Hussein)
- 23 August - Fine for Broome real estate agent after employee makes unauthorised withdrawal (Anthony J Hutchinson Pty Ltd / Hutchinson Real Estate)
- 1 August - Backyard dealer fined after selling 63 vehicles without a licence (Ali Hadi)
- 1 August - Couple fined a total of $21,000 for selling vehicles with odometers wound-back
- 28 May - Three brothers fined over major unlicensed dealing operation (Ali Mohammed Yas / Hussein Mohammed Yas Yas / Mustafa Mohammed Yas)
- 22 May - Bunbury tradie to pay more than $10,000 in fines, costs and compensation (Blake Ball / Balls Walls Construction)
- 2 May - Large consumer losses after closure of West Perth consignment car dealer (Luxuride / Nicolas Ngo)
- 11 April - Bellevue couple fined for backyard car dealing (Ty Mellowship / Mandy Rowe)
- 28 March - Unlicensed motor vehicle dealer ordered to pay almost $28,000 (Mark Lambley)
- 23 March - Fines and reprimand for real estate agency over property management offences (South Coast Realty (WA) Pty Ltd / Rental Solutions / Kim Turner)
- 16 March - Fine for unlicensed motor vehicle dealer in Busselton
- 14 March - Boulder mechanic banned for two years for hiding criminal convictions (Matthew Elmer)
- 12 March - Landscaper to pay $22,114 in fines and compensation for consumers (Trent Caines / TDC Landscaping)
- 8 March - Tradie fined for not completing contracted work (Adam Lodge / Southwestern Roofing and Building Maintenance)
- 7 March - 30 month ban for real estate sales rep over unfair and dishonest conduct (Olivia Murray)
- 1 March - Solar panel dealer fined and ordered to pay compensation (M.D Shafiqur Rahman)
- 15 February - West Perth car dealer charged over consignment selling practices (Luxuride / Nicholas Ngo)
- 7 February - $5,000 fine for owner of Mandurah retirement village (Stephen May / Willow Creek Mews)
- 6 February - Fencing tradie fined and ordered to pay consumer compensation (Sam Gossage / Sam’s Handyman and Fencing Services)
- 24 January - Landscaper taking money but not delivering services (Trevor Potter / Trevors Landscape Services / Liven Your Landscape)
- 11 January - Consumers urged to avoid tree lopping family businesses (Sean Weinthal / Mitchell Grisbrook / Elite Trees / SAS Tree Services)
- 10 January - Unlicensed motor vehicle repairer fined (Blue Dog Garage Pty Ltd)
- 4 January - Dodgy home maintenance tradies who don’t take no for an answer (Quality Home Care and Maintenance / William Delaney)
- 13 December - $21,200 penalty after Perth home sold without co-owners consent (First Western Realty / Ligaya Varela)
- 23 November - Two year ban for selling vehicles with odometers wound-back (Mazin Alkiaat / W.A. Auto and Parts)
- 23 November - Consumers warned about landscaper who faces an arrest warrant (Trent Danny Caines / TDC Landscaping)
- 23 November - Second conviction for property manager operating without a licence (Josephine Wei-Wei Liau / Emerald Property Management)
- 9 November - Life ban and fine for real estate sales rep over fake home purchase offers (Gayla Currie / Century 21 Max Comben)
- 8 November - Motor vehicle repairer certificate cancelled (Bradley Sabo)
- 2 November - Stonemason taking money but not delivering services (Shawn Ragno / Shawn Ragno Stone Installations)
- 23 October - Westech Surfacing Pty Ltd fined and arrest warrant issued for William Orchard
- 12 September - Tradie to pay almost $16,000 for taking money but failing to deliver (Steven Pietersen / Flawless Glass Fencing)
- 7 September - Black tie waiter to pay almost $7,500 for standing up clients (Tyson Vacher)
- 22 August - Patio tradesman who failed to do the work ordered to pay almost $28,000 (Exclusive Patios / Nicholas Gudden)
- 15 August - Trust account breaches result in fine for real estate agent (Harcourts Alliance / Rhonda Massam)
- 1 August - $30,000 fine for selling vehicles with odometers wound-back (Mazin Alkiaat / W.A. Auto and Parts)
- 12 July - Real estate licence cancelled for failing to complete training (Anthony Palermo)
- 7 July - Landlady to pay $11,907 for illegally changing locks on sick elderly tenant (Marlene Pavlovich)
- 22 June - Fine for real estate salesman over training requirements (Mark Hourn)
- 15 June - Consumer alert over seller of travel vouchers (Abdul Rehman / Prime Marketing Solutions / The Tour Groups)
- 9 June - Ban for motor vehicle repairer who failed to disclose convictions (Ean Rozario)
- 1 June - Fine and compensation over share trading software sale (GTA Australia Pty Ltd / Kristopher Corbett)
- 4 May - Fine for buying and selling vehicles without a licence (Majid Hussain Al Asadi)
- 21 April - 15 year ban for real estate agent over bogus sales (Joseph Cheong / Easy Invest Pty Ltd)
- 18 April - Motor vehicle repairer fined for failing to meet licence condition (Stephen Jeffrey Sokol)
- 10 April - $18,000 fine for false claim over insulation quality (Golden Properties Pty Ltd / Jumbuck Wool Insulation)
- 29 March - Six month ban and $3,000 fine for property manager (Samantha Peploe)
- 15 March - 15 year ban for real estate salesman over serious misconduct (Paul Anthony King)
- 27 February - Solar company directors feel the heat (Jarrad Graeme Hand, Polaris Solar Pty Ltd)
- 24 February - $24k fine and suspension over dishonest property sale conduct (Sunrun Nominees Pty Ltd trading as House Real Estate WA and Frank Andrew Torre)
- 23 February - $12,000 penalty for not-so-handy conman (Daniel Murray Howard)
- 13 January - Motor vehicle repairer fined for operating after licence expires (T.I.M Automotive Services / Serugga Bukenya)
- 22 December - Solar company fined $30,000 for misleading WA consumers (Clean Energy Enterprises Pty Ltd)
- 30 November - Concreter fined and ordered to refund consumer (Rhyce Daniel Power)
- 25 November - $16,000 fine for former tailor who failed to deliver (Anthony George Riordan / Joseph Anthony Bespoke)
- 18 November - Don’t believe claims being made by a dodgy ‘addiction therapist’ (Colin Thompson)
- 4 November - $25,000 penalty for real estate agency's 'incompetent' conduct (AIM Realty / Aman Deep Singh)
- 2 November - Bunbury tradie cause for consumer concern (Blake Ball / Balls Walls Construction)
- 31 October - Wanneroo tree lopper fined for bullying tactics (Sean Weinthal / Manageable Tree Services)
- 27 October - Agent and son acted ‘deceitfully’ over land sale’s $6m bonanza (The King and I Pty Ltd / Colin King / Paul King)
- 21 October - Scammers take the money and run (The Aussie Method)
- 7 October - WA tenants taken to the cleaners trying to get their bond back (Simple Cleans / Cassandra Cooney)
- 3 October - Solar company and director ordered to pay $535,000 penalty (Unleash Solar Pty Ltd / Dionysios Perdikoyiannis)
- 22 September - Tailor ordered to pay fine and consumer compensation (Joseph Anthony Bespoke)
- 12 September - Landlord fined for illegal entry in a tenancy database (Tomas Mijatovic / TRM Property Services)
- 1 September - Tradesman takes money but work incomplete (Christopher Johnson or Rexhep / Amazing Concrete Services)
- 1 September - Solar company fined $15,000 for flouting cold calling laws (Green Engineering Pty Ltd)
- 22 August - Fine for unlicensed motor vehicle dealer
- 17 August - Reprimand and fine for trust account failures (Harcourts Integrity)
- 16 August - Liquidator appointed to failed travel agency (Global Plus Holidays)
- 5 August - Third time unlucky for backyard car dealer (Jayde Ashleigh Grundy)
- 2 August - Real estate agent fined over sale of house with sewage issues (Ray White, Jones & Associates)
- 26 July - Aircon man fined and ordered to refund consumers (Christopher Brocklebank)
- 21 July - Planner of Bali weddings to pay fines and compensation (Acceler8 Group Pty Ltd t/as Bali D’Luxe)
- 17 June - Concreter who broke consumer law fined $22,500 (Flash Concrete / Chris Gordon)
- 9 June - Newlyweds jilted by photographer and videographer (Mohammad / Enchanted Films)
- 1 June - Agent suspended for using trust funds to pay tax debt (Ian Hugh Sargent / WA Prestige Properties)
- 24 May - Supervisor takes control of real estate agency (Macro Realty Pty Ltd)
- 28 April - $8,000 fine for breaking property management laws (Ebony Te Whakaaronga Cheetham)
- 21 April - Fine for unlicensed car sales and wound-back odometers (Mohammad Farhad Momand)
- 18 April - Agent fined for illegal trust account withdrawals (Atul Kapoor / Harcourts Elite Real Estate)
- 24 March - Air-con and gas man to pay $35,000 for breaching consumer laws (Christopher Brocklebank, Perth Evaporative Air & Gas Services, Elements Hearth Wind and Fire)
- 23 March - Dealer fined for selling vehicles in a different location (George Smith/Pearl Motors)
- 22 March - $9,000 fine for real estate trust account mismanagement (APFX – deregistered)
- 17 March - Woman fined $7,200 over tenancy law breaches (Bozena Sakowski)
- 10 March - Man fined over false car repairer certificate application (Chien Kucdit Deng)
- 9 March - Unlicensed property management firm fined (Massland Asset Management Pty Ltd)
- 3 March - Man fined for selling car with wound-back odometer
- 22 February - Fine for unlicensed motor vehicle dealer (Glyn David Robinson)
- 15 February - Fine for unlicensed motor vehicle repairer (T&P Motor Trimmers/Terence Tanner)
- 8 February - $5,000 fine for illegal motor vehicle dealer (Mandy Jane Duncan)
- 3 February - Unlicensed dealers who sold cars with altered odometers fined
- 20 January - Horse float business ordered to pay $135,395 (Robert William O'Neil / Izz-Wil-Cal Floats)
- 19 January - Karratha agency reprimanded and fined for overcharging clients (First National Real Estate Karratha)
- 18 January - Backyard dealer ordered to pay $15,260 fine and costs

Share

Acknowledgement of Country