When transferring management of a rental property, the new managing agent should receive the following:
| Provided | Items to be provided to new manager |
|---|---|
| Original residential tenancy agreement | |
| A copy of the original bond lodgement form | |
| A copy of the tenant's application to lease form | |
| Variation of security bond form signed by former agent | |
| Keys to the property | |
| Photocopy of keys and security devices held by tenant | |
| Alarm codes | |
| Instruction books and warranties for fixtures, fittings and chattels in the property | |
| Property Condition Report (and inventory if applicable) | |
| Copies of inspection reports conducted during the course of the tenancy | |
| Copies of photos of the property from the PCR and/or inspections | |
| Copies of any certificates of insurance and insurance policies | |
| List of any outstanding maintenance | |
| List of any ongoing maintenance or service arrangements (such as pool cleaning, lawn mowing, garden bags, insurance) and contact details for these service providers so that they may be advised | |
| Any outstanding accounts due for payment by the lessor and/or the tenant | |
| Copy of tenant ledger card or records showing rent payments and 'paid to' date | |
| Copies of any current breach or termination notices served on tenant |