Bonds forms

Last updated: 04 December 2024

There are set forms which must be used to lodge, change and release or claim a bond.

Private landlords can choose between using BondsOnline or paper forms. Real estate agents must use BondsOnline.

On this page:

 

Paper forms

Bonds e-forms (online PDF creator):

Complete some details and create a PDF online to print and sign.

  • Select the relevant form below
  • Enter all the details.
  • Press ‘Validate’ at the bottom of the screen to generate a PDF form.
  • Download the PDF and have all parties to the tenancy agreement sign it. The form must be signed by hand.

Lodge a bond:  Lodgement of security bond form

Change a bond: Variation of security bond form

Release a bond: Joint application for disposal of security bond form 

Submitting paper bonds forms

You can submit manual forms and any other documents requested by Bonds Administration:

OnlineBy postIn person 

Complete the form, scan it or take a photo and upload it to:

Bonds Upload

Direct Debit

Print the form, have it signed by all parties and post it to:

Bonds Administration
Department of Energy, Mines, Industry Regulation and Safety
Locked Bag 100
EAST PERTH WA 6892

Direct debit or cheque

To submit forms and pay by direct debit only:

Level 2 Gordon Stephenson House
140 William Street
PERTH, WA 6000

To pay by EFTPOS, cheque or cash:

Department of Energy, Mines, Industry Regulation and Safety
Level 1, Mason Bird Building
303 Sevenoaks Street
CANNINGTON
 

 

 

BondsOnline

BondsOnline is a fast, easy and secure way to manage residential tenancy bonds. It is available for licensed real estate agents, landlord organisations and individual landlords.

When you register for BondsOnline you will be asked to set up a MyAccount. MyAccount is a secure portal developed by the State Government. 

On BondsOnline you can:

  • view bonds and eTransactions for bonds you manage
  • submit bond lodgements
  • submit changes to bonds including bond increases and changes to tenants
  • submit requests to release bonds
  • create reports on electronic funds transfers (EFT) and bonds records

Agents and landlord organisation can also manage different user access levels. This is useful for auditing and separation of duties.

Already registered? Go to BondsOnline

When you can’t use BondsOnline

If a tenant does not have an email address or and a smart phone, they will not be able to approve an eTransaction. BondsOnline can’t be used to manage their bond.

Landlords will need to use a manual form to sign offline from the options below.

Registering for BondsOnline

Agents

  1. Complete the BondsOnline registration form for agents user agreement and direct debit request (DDR) form
  2. Agree to the BondsOnline Terms and Conditions
  3. Create an account via My Account
  4. Submit a scanned copy of your DDR via BondsOnline.

All BondsOnline Account Administrators now use the WA Relationship Authorisation Manager (WARAM). Administrators will be able to create and manage user accounts for staff.

Landlord organisations

  1. Complete the BondsOnline registration form for organisations user registration and direct debit request
  2. Agree to the BondsOnline Terms and Conditions
  3. Create an account via My Account.
  4. Submit a scanned copy of your DDR via BondsOnline.

Individual landlords

  1. Create a My Account and lodge an application to access BondsOnline.
  2. Wait for your access to be granted by Bonds Administration.

BondsOnline eTransactions

Landlords eTransactions

BondsOnline lets the landlord or agent create eTransactions for:

  • Lodge a bond
  • Change a bond
  • Release (claim) a bond

To complete each transaction, all tenants and landlords on the bond will be:

  • notified and
  • asked to approve the transaction.

Landlords can use BondsOnline to keep Bonds Administration up to date if there are changes to:

  • tenant(s)
  • owner(s)
  • real estate agent(s)
  • contact details

For more information, watch BondsOnline - Why tenant contact details are important in eTransactions.  

eTransactions for Tenants

As part of the bond lodgement and release processes, tenants will be sent a link to view an eTransaction submitted by their landlord. Tenants will be able to approve the details of the lodgement or approve the release of their bond. 

Tenants need to have an email and a mobile phone number to be able to access an eTransaction.

More information is available from:

Personal information policy

Bonds Administration management of personal information policy provides an overview of how your information is handled. 

Need some help?

Contact Bonds Administration by email or call 1300 853 829. Please quote your bond reference number if you have one.

If you need an interpreter, contact the Translating and Interpreting Service by
Phone: 131 450
Website:  www.tisnational.gov.au